Terms of service

Welcome to The TCG Cards. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website.

1. General Conditions

The TCG Cards operates this website and provides customers with access to trading cards, collectibles, accessories, and related products.

By using our website, you confirm that you are legally capable of entering into a binding agreement and that all information you provide is accurate and complete.

We reserve the right to refuse service, cancel orders, or restrict access to our website at our discretion when necessary to protect our business, customers, or services.

2. Website Use

You agree to use our website only for lawful purposes.

You must not:

Use our website for fraudulent activities.
Attempt to gain unauthorized access to our systems.
Interfere with website functionality or security.
Copy, reproduce, or misuse website content without permission.
Submit false or misleading information.

Violation of these conditions may result in termination of access to our services.

3. Products and Availability

We make every effort to provide accurate product descriptions, images, pricing, and availability information.

However, we do not guarantee that all information on our website will always be error-free.

We reserve the right to:

Correct product descriptions or pricing errors.
Update product information at any time.
Limit product quantities.
Cancel orders affected by incorrect information.

Product colors, packaging, and appearance may vary slightly from images shown on the website.

4. Orders and Payments

By placing an order, you agree that:

All information provided during checkout is accurate.
You are authorized to use the payment method provided.
You will pay all charges associated with your purchase.

We reserve the right to refuse or cancel any order for reasons including:

Suspected fraud.
Incorrect pricing information.
Product availability issues.
Payment authorization problems.

If an order is canceled after payment has been processed, a refund will be issued according to our Refund Policy.

5. Pricing

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

Prices may change at any time without notice.

Promotional offers, discounts, and special pricing may have additional terms and expiration dates.

6. Shipping and Delivery

Shipping times and delivery estimates are provided as guidelines only and are not guaranteed delivery dates.

The TCG Cards is not responsible for delays caused by:

Shipping carriers.
Weather conditions.
Customs processes.
Incorrect customer information.
Events outside our reasonable control.

For complete details, please review our Shipping Policy.

7. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Customers must follow the instructions provided by our support team before returning any products.

Unauthorized returns may not be accepted.

8. Intellectual Property

All website content, including text, images, graphics, logos, designs, and other materials, is owned by The TCG Cards or used with appropriate permission.

Third-party trademarks, including Pokémon-related trademarks and imagery, belong to their respective owners.

The TCG Cards is an independent retailer and is not affiliated with, sponsored by, or officially connected to Nintendo, Game Freak, Creatures Inc., or The Pokémon Company unless explicitly stated.

9. Third-Party Services

Our website may include links, payment services, shipping providers, or other third-party services.

We are not responsible for the content, policies, security, or practices of third-party services.

Your use of third-party services may be subject to their own terms and policies.

10. Disclaimer

Our website and products are provided on an "as available" and "as is" basis to the extent permitted by law.

We do not guarantee that:

The website will always operate without interruption.
Product information will always be completely error-free.
Products will meet every individual expectation.

Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.

11. Limitation of Liability

To the maximum extent permitted by law, The TCG Cards shall not be responsible for any indirect, incidental, special, or consequential damages resulting from:

Use of our website.
Purchase or use of products.
Shipping delays.
Website errors or interruptions.

12. User Accounts

If you create an account with The TCG Cards, you are responsible for:

Maintaining the confidentiality of your account information.
Keeping your password secure.
All activities performed through your account.

You agree to notify us immediately if you believe your account has been compromised.

13. Privacy

Your privacy is important to us.

Information collected through our website is handled according to our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

14. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time.

Changes become effective immediately after being posted on this website.

Your continued use of our website after changes are published means you accept the updated terms.

15. Governing Law

These Terms of Service are governed by the laws of the State of California and applicable federal laws of the United States.

Any disputes arising from these terms or your use of our website shall be handled by the appropriate courts located in California, unless otherwise required by applicable law.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

The TCG Cards

Email: contact@thetcgcards.shop

Phone: +1 (479) 345-1674

Address:
1907 Quiet Valley Lane
Los Angeles, CA 90017
United States

Thank you for choosing The TCG Cards.