Privacy policy

At The TCG Cards, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from The TCG Cards, we may collect the following types of information:

Personal Information

Information you provide directly to us, including:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Order details

  • Account information (if you create an account)

  • Customer service communications

Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referral sources

  • Website usage activity

This information helps us improve our website performance and customer experience.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Communicate with you about products, promotions, and services.

  • Improve our website, products, and services.

  • Prevent fraud and unauthorized transactions.

  • Maintain website security.

  • Comply with legal obligations.

We only use your information for legitimate business purposes and in accordance with applicable privacy laws.

3. Payment Information

Payments are processed through secure third-party payment providers.

The TCG Cards does not directly store or process your complete credit card or payment account information.

Your payment information is handled according to the privacy policies and security practices of the payment providers used during checkout.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences.

  • Understand how customers use our website.

  • Improve website functionality.

  • Provide relevant marketing communications.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

Service Providers

We may share information with companies that help us with:

  • Payment processing.

  • Shipping and delivery.

  • Website hosting.

  • Analytics.

  • Customer support.

  • Marketing services.

These providers only receive information necessary to perform their services.

Legal Requirements

We may disclose information if required by law or if we believe disclosure is necessary to:

  • Comply with legal obligations.

  • Protect our rights or property.

  • Prevent fraud or security threats.

  • Protect the safety of our customers or others.

6. Data Security

We take reasonable measures to protect your personal information from:

  • Unauthorized access.

  • Loss.

  • Misuse.

  • Alteration.

  • Disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to your personal data.

  • Requesting correction of inaccurate information.

  • Requesting deletion of certain information.

  • Opting out of marketing communications.

  • Requesting information about how your data is used.

To make a privacy request, please contact us using the information below.

8. Marketing Communications

If you subscribe to our newsletters or promotional emails, we may send you updates about:

  • New products.

  • Special offers.

  • Store announcements.

  • Promotions.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or contacting us directly.

9. Children's Privacy

Our website is not intended for children under the age required by applicable laws to provide personal information without parental consent.

We do not knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

11. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions.

  • Provide requested services.

  • Maintain business records.

  • Comply with legal and accounting requirements.

When information is no longer required, we take reasonable steps to securely remove or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised effective date.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

The TCG Cards

Email: contact@thetcgcards.shop

Phone: +1 (479) 345-1674

Address:
1907 Quiet Valley Lane
Los Angeles, CA 90017
United States

Thank you for trusting The TCG Cards with your information.